Processing time by payment method
Once a request clears review, the 36-hour processing window applies to withdrawals across our supported methods: bank cards (Visa, Mastercard), e-wallets, Bitcoin and bank transfer. Mobile/SMS deposits are accepted for funding an account, but Mastercard credit cards cannot receive returned funds directly — those are paid out via an alternative method instead.
What the review stage adds
Before the 36-hour clock becomes meaningful, we may run game transaction checks for up to 30 days, and winnings can be verified with the game provider for up to a further 30 calendar days. Irregular play patterns are investigated for up to 75 days where flagged. These checks run in addition to, not instead of, the standard processing time, so a flagged withdrawal takes longer than a straightforward one.
Daily, weekly and monthly withdrawal limits also shape how quickly a larger balance clears, since amounts above the set caps are paid out in stages rather than as one transfer. Players who want the fastest route through this stage should keep their profile, phone number and email verified in advance, since an incomplete profile is one of the most common reasons a request sits in queue.