Withdrawal Limits and Verification Checks
Our withdrawal limits are £2,000 a day, £10,000 a week and £40,000 a month (150,000 RUB, 700,000 RUB and 3,000,000 RUB), and a higher monthly limit can be agreed with support on request. Any withdrawal of £1,000 or more automatically triggers full identity verification, and we can ask for it on smaller amounts too. All players who deposit go through KYC, which means a passport, driving licence or ID card, proof of address such as a utility bill issued within the last 30 days or a bank statement, and, for card deposits, both sides of the card with the first six and last four digits visible and the CVV hidden. A selfie holding the ID, or proof of the source of funds, can also be requested.
Once a request is in, we can review the related game transactions for up to 30 days, confirm the win with the game provider for up to 30 calendar days, and run an irregular play investigation for up to 75 days if something looks off. Winnings from a no-deposit welcome bonus come with extra restrictions - a real deposit plus its wagering has to be completed before that balance can be withdrawn. Bets are non-refundable, and where local law taxes gambling winnings, that responsibility sits with the player. These checks are part of how we keep the cashier secure - our safety overview covers the full picture, alongside our casino overview of bonuses, games and limits together.