Logging in takes seconds with your registered email and password, and our 'Remind the Password' button restores access if it slips. Keep to one active browser tab per account and sign in within 180 days to stay active.
Claim 150% up to £1,000To sign in, open the sign-in panel and enter the email address and password you chose during registration. Access is immediate and there is nothing to download, as we run entirely in your browser. If the password escapes you, the 'Remind the Password' button sends recovery details to your registered email, and because we never include your balance in any email, those messages stay safe to open.
Account access rests on the email and password you registered, and recovery runs through a single 'Remind the Password' button that delivers reset details to that email. We hold one account per computer, IP address and phone number across all our domains, so there is just one set of credentials to remember.
When you cannot sign in, the 'Remind the Password' button is the first step; it sends recovery instructions to the email on your profile. Because our emails never include balance information, these messages are safe to open. If you have genuinely lost access to the account itself, a second account is permitted only with our administration's permission, since duplicate accounts otherwise see transactions voided and winnings and bonuses forfeited.
Every session is protected with TLS 1.2 encryption, and we keep no anonymous accounts — occasional random identity checks are made, always with email notice first. Your data stays private, shared with no third party except the authorities, and how we keep accounts safe is set out further on our safety page, part of everything covered in our full overview.
A few fixed rules govern how you stay signed in and keep your account in good standing. The figures that matter most for everyday access are gathered in one place below.
| Setting | What applies |
|---|---|
| Active browser tabs | One per account; extra tabs cancel winnings |
| Password recovery | 'Remind the Password' button, sent to your registered email |
| Accounts allowed | One per computer, IP address and phone number |
| Inactivity | 180 days without a login marks the account inactive |
| Inactivity fee | £5 per month until the balance reaches zero |
| Encryption | TLS 1.2 on every session |
Observing these keeps your account active and your winnings intact: one tab, one set of credentials, and a sign-in inside every 180-day window.
If you cannot sign in, reach us through online chat, email or our UK +44 telephone line, and our team will help restore access. Should you have genuinely lost access to your account, we can arrange a replacement only after our administration grants permission, which protects you against the duplicate-account rules.
Some access checks are deliberate on our side. From time to time we run random identity checks, giving email notice before we ask you to confirm who you are; no anonymous accounts exist here, and you must be at least 18 to hold one. If you ever request self-exclusion, blocking takes effect only after one of our support managers calls the account owner, while a self-exclusion started through chat lasts 30 days.
When you first registered, you declared that you have never experienced gambling addiction or been part of a self-exclusion scheme, and that declaration still governs your access. For a sense of how sign-in and account handling work day to day, see what players report. English is our binding language for every account matter.
Open the sign-in form, then enter the email address and password you chose at registration — access is instant and nothing needs downloading, as we run in the browser. Keep to one active tab, since playing in several tabs cancels winnings.
Use the 'Remind the Password' button on the sign-in panel; it sends recovery details to the email registered on your profile. Our emails never include balance information, so these messages are safe to open. Sign in again once your password is reset.
We allow only one active browser tab per account. Playing in several tabs at once cancels any winnings and may block the account, so always sign in through a single tab.
After 180 days without a login, the account is marked inactive, and a £5 monthly admin fee then applies until the balance reaches zero. Signing in regularly keeps the account active and avoids the fee.
Reach our support team by online chat, email or the UK +44 phone line. If you have lost access entirely, a replacement account is arranged only with our administration's permission, which keeps you clear of the duplicate-account penalties.
7-minute read · Revised Oct 2, 2026
